Hearing Aid Repair

Most in-office repairs — deep cleaning, wax removal, dome or tubing replacement, receiver swap, microphone cleaning, charging contact cleaning — are completed during a single visit in 15 to 45 minutes. Reprogramming and software updates are also handled the same day.

Repairs that require factory service typically take one to three weeks depending on the manufacturer, the issue, and warranty status. We package and ship the device for you, track the repair, and contact you the moment it returns. When possible we'll fit you with a temporary loaner so you're not without hearing during the wait.

Manufacturer service is needed for issues we can't safely fix in-office — internal circuitry failure, soldered component damage, charging port replacement on sealed rechargeable units, microphone module replacement, severe moisture damage, and most issues still under manufacturer warranty.

We can almost always tell within minutes whether your hearing aid needs a quick in-office fix or a factory return. Our Friendswood audiology team will explain what's wrong, what each repair option costs, and how warranty coverage applies before any work begins so there are no surprises.

The single biggest cause of hearing aid problems is moisture and earwax. A few daily habits go a long way: wipe your hearing aids with a soft dry cloth before storing them, open the battery door (or remove from the charger) if storing for an extended period, change wax filters and dome tips on your manufacturer's recommended schedule, and use a desiccant or hearing aid dryer overnight if you live somewhere humid — Friendswood absolutely qualifies.

Avoid water exposure and never wear hearing aids in the shower, sauna, or pool. Routine clean-and-checks every six months at our Friendswood clinic catch developing issues before they become repairs.